Refund & Cancellation Policy

• The product key delivered to you is invalid or already activated, and our support team is unable to provide a working replacement.
• You did not receive the key within 24 hours of payment confirmation and we are unable to deliver it.
• We cancelled your order due to a stock or pricing issue.

• The key was already activated or used on a device.
• The key did not work due to incorrect installation, region restriction, or your existing software conflict, and our team has provided activation support.
• You changed your mind after receiving the key.

Email us at our support address with your order number and a clear description of the issue. Include screenshots of any activation errors. Our team typically responds within one business day.

Approved refunds are processed back to the original payment method within 5-7 business days. The exact timing depends on your bank or payment provider.

You may cancel an order any time before the key has been delivered. Once a key has been delivered to your email or WhatsApp, the order can no longer be cancelled.